3 hour hospitality training courses

Mon 17 Nov
GTD is delivering nationally available 3 hour hospitality short courses as from November 2008. The courses are aimed at new and current industry staff in a range of operations. 

The courses include:

  • Espresso Coffee Service
  • Food service and selling skills
  • Wine service and knowledge
  • Beverage service and product knowledge.

Our training gap analyses have found these skill sets need the most urgent attention.

The training sessions are delivered in your venue.
They require a minimum of 4 participants at a time.
Designed to increase product knowledge, practical skills and selling skills.

Our current clients include: Casinos, Hotel groups, Clubs, Cafes and Restaurants.
The return on training investment is measured in weeks due to improved service and higher sales.

For information and bookings: 1300 259 626

NEWS - Hospitality Refresher Training

Sun 6 Jan

One Day customised Hospitality Training

GTD will be commencing the delivery of customised one day training courses for hospitality clients from February 2008.

The courses are being designed to match the training needs of many industry clients and to provide refresher training to front of house staff. They have been developed to include staff that may not be eligible for government funded training but require the training equally as much.

One of the first clients is a major Australian hospitality operation based in Melbourne.The training is hands on and focussed on practical applications. It will be based on superior food and beverage service , liaising with kitchen , advanced product knowledge , upselling and customer service. The training is to be delivered to both service staff and kitchen staff in four of their fine dining restaurants.

GTD will be rolling out similar training to other clients throughout Australia .

NEWS - Hearing Impaired Project 2007

Sun 6 Jan

PDA and mobile phone based content for hearing impaired trainees

Goal Training and Development and i-learn Australia in conjunction with Ballarat University successfully completed the Federal Government funded project and hand over in mid December 2007.The content included AUSLAN (Sign Language) videos and captioned multimedia content from a number of practical units from the Certificate III Hospitality qualification



A number of project samples developed by i-learn and accompanying guides and instructions on how to develop the various multimedia content wiil be available on 2000 DVDs which will be distributed to T.A.F.E. and other Disability Groups around Australia in early 2008.

We would like to thank Gary Kerridge - Regional Disability Liaison Officer for his assistance and contributions to the project.

A link to the sample of project outcomes is available at:  Live version

NEWS - Inclusive e-learning Disability Project

Thu 3 Jan

National Showcase Presentation

Goal Training and Development in conjunction with mobile software developer "i-learn Australia" and multinational Catering Company "Compass Group" have successfully completed the above Federal Government funded e-learning project that commenced in May 2007.

The final part of the project was a 30 minute presentation in Melbourne in early December to 120 Conference delegates detailing the scope of the work and the eventual successful outcomes.

The presentation was a great success and the feedback from participants was resoundingly positive in how new generation mobile phones can be used to deliver meaningful learning content for trainees with hearing and other learning disabilities.

For additional information :   Flexible Learning Projects