Goal Training and Development (GTD) is a nationally recognised Training Organisation delivering accredited training to staff in the hospitality, retail and tourism sectors in Australia.

GTD has been a Registered Training Organiastion since 2002 and has delivered training to many national clients in that time. The company specialises in developing and delivering training programs for a diverse range of operations including: Bars , Restaurants , Hotels , Food Retailers , Cafes , Gaming venues, Casinos , Island Resorts and Catering Companies.

We are an innovative training organisation providing employers with training, development and business services that help them increase efficiency , profitability and success.

GTD provides industry experts who are amongst the best work place trainers and assessors in the business. Our contractors have over 55 years experience in the management of operations which is coupled to world class training and assessment skills. This expertise is used to design and develop training programs which are relevant, immediate, practical, easily understood and unobtrusive.

GTD is a leader in providing innovative training solutions using a mix of delivery methods including MOBILE applications such as PDA's and Smart-phones. The technology allows for extensive multimedia content to be delivered to users on devices that are lightweight , mobile and contain site specific content.

The following hospitality training is provided by GTD:

• Government funded Certificate III traineeships
• Prodcutivity Places Program training for JOBSEEKERS
• Fee for service training
• Compliance training such as RSA and Food Hygiene
• One day Refresher training for Food and Beverage staff
• One day Supervisor training
• Customer service training
• Advanced wine and product knowledge training

GTD is delivering nationally available 3 hour hospitality short courses as from November 2008.
The courses are aimed at new and current industry staff in a range of operations. 

The courses include:

• Espresso Coffee Service
• Food service and selling skills
• Wine service and knowledge
• Beverage service and product knowledge.

Our training gap analyses have found these skill sets need the most urgent attention.

The training sessions are delivered in a venue and require a minimum of 4 participants at a time.
They are based on increasing the confidence and practical and service skills of staff in a short time.
Essential to the training is the focus on increasing product knowledge and selling skills in order to improve sales and profitability.

Our current clients include: Casinos, Hotel groups, Clubs, Cafes and Restaurants.
The return on the training investment should be measured in weeks due to more efficient service practices and higher sales.

For further information and bookings: 1300-259626